Clicky

Delivery Information

Delivery information for fireplaces and bioethanol fuel

 

Contemporary Elements Ltd proudly offer free delivery on all orders up to £499, terms apply. Mainland England, Wales, parts of Scotland and some international addresses are included in this offer. Certain postcodes and international destinations are excluded from this offer.

Cost of goods Delivery charge
Up to £499 £Free
£500 to £999 £30
£999 or more
£40

 

For more information regarding any delivery please Contact us.

We aim to deliver on a day that suits you; we will try to call you and arrange delivery before we send your goods. If you wish for your goods to be dispatched quickly please make sure you have included the best contact telephone numbers with your order so we can contact you promptly and make arrangements. In addition, please leave delivery notes whilst placing your on-line order, giving our couriers permission to leave goods in a safe place on your property.

Small items that are dispatched from the UK are usually delivered within 2-3 working days. Large or heavy items will be shipped on a pallet and delivered as close as possible to your property within 2-4 days. These delivery times are for items held in our main warehouse near Taunton in Somerset, collection in person from our premises is welcomed. Fireplaces sent from other European countries can take from 5-28 days depending on specific customer requirements.

Most fires can be shipped worldwide, quotes can be generated through our sales office, telephone 0044 1823970429 or Contact us.

Free bioethanol fuel delivery

When you buy our bioethanol fuel on-line, delivery is included in the price, terms and exclusions apply. Our bioethanol fuel is usually delivered the next day through a special hazardous goods courier. If at all possible we prefer to deliver to a business address, so please leave these details with your order if you can. As bioethanol fuel is a hazardous substance we like to receive a signature on delivery, if nobody is available to give a signature then the courier will leave a card for you to arrange a re-delivery. Alternatively, please leave delivery notes whilst placing your on-line order, giving our couriers permission to leave goods in a safe place on your property. Certain postcodes are excluded from free delivery of bioethanol fuel in the UK, surcharges may need to be added to cover additional costs of delivery; you will be contacted about this in advance.